Information technology

Information Technology services consist of the following services:

  • — Strategize with customers, recommend and implement accepted solutions.
  • — Communicate daily activity and updates.
  • — Assist in the planning and implementation of IT policies and procedures.
  • — Act as an IT consultant with vendors.
  • — Monitor data storage.
  • — 24-hour “Help” line.
  • — Hardware Maintenance – Assist in procedural troubleshooting and repair for servers, workstations, printers, and network appliances.
  • — Software – Maintain and update strategy for production-based software.
  • — Maintain client desktop environment to include operating system, word processing, and other software applications.
  • — Networking – Assist in network infrastructure maintenance and repair as necessary including data communications, network appliances, LAN cabling topology, servers with anti-virus and storage.
  • — Maintain secure connectivity using current technologies.